COMBINING ORDERS THAT HAS NOT BEEN PROCESSED


When multiple orders have been placed and a single shipping address is provided, we will combine all the items into one package if the orders have not been shipped out yet. For example, if you place two orders within 30 minutes and we haven't shipped out your first order, we will combine your first and second order.

GUARANTEED LOWEST PRICE ON THE INTERNET


We guarantee all our discounted products to be the lowest price on the internet. Which means that if you find another online retail store selling the identical item for a lower price, send us an email with the link and we will review the item and give you the matching price. This offer does not include auction items, items that are on sale or items not being sold on a legitimate business R/C website.

TYPO AND TECHNICAL ERRORS ON ASIATEES.COM WEBSITE


We try hard to provide the easiest and smoothest transactions for our customers on AsiaTees.com. When technical errors occur on this website such as price error, discount error, shipping charges error or shopping cart malfunction, we will not be obligated to honor the transaction. However under normal conditions these incidents rarely happen.

CANCELLING YOUR ORDER


Should you decide to cancel your order, please notify us as soon as possible. If your order has not been shipped out yet, a 10% restocking fee will be assessed. If the order is already shipped out, do not accept the package in the mail. When the package is returned to us, a 10% restocking fee plus shipping fees and transaction costs will be deducted from the order total. The remaining amount will be refunded within 48 hours.

SHIPPING COST


When you decide to return products to AsiaTees, the shipping cost incurred by you will not be reimbursed. When returning unopened products, the shipping cost of that order will not be reimbursed.

DEFECTIVE PRODUCTS


When a product is defective, you may return it to us for a replacement. If we find the remaining parts in stock are also defective, or is currently out of stock, you may choose another part of equal or less value. The shipping cost of the returned product will not be reimbursed. Once we receive the defective part, we will ship out the replacement and will send you a confirmation the next business day.

UNOPENED PRODUCTS


We accept any returns within 35 days of your purchase. If you decide to return the items you purchased, we will issue a refund to you less the shipping cost of the order and a restocking fee of 10% or $10 of the order, which ever is lower.

OPENED PRODUCTS


Items that are used will not be eligible for exchange or refund. If you suspect any parts being defective our advice is not to test them. Return the item to us and we will send you a replacement.

REFUNDS


We will process refunds within one week of receiving an authorized return. We will be responsible to pay for all standard shipping costs, charge no restocking fees and accept all returned items when the return is a result of the AsiaTees Hobbies error.

Your privacy is important, so we have created the following Privacy and Security Policy to let you know what information we collect when you visit our website, AsiaTees.com , why we collect it, and how it is used. This Privacy and Security Policy also addresses our data security practices, the options you have to access and control any personally identifiable information you provide to us, and other matters. We may periodically make changes to this Privacy and Security Policy which will be included on this page. It is your responsibility to review this Privacy and Security Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often. By using the Site, you agree to this Privacy and Security Policy. This is our entire and exclusive Privacy and Security Policy.